Shipping policy

 

At Diqora Furniture, we strive to provide a smooth and reliable delivery experience for our customers. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our website.

Order Processing

Once an order is placed on the Diqora Furniture website, our team begins processing it promptly. Customers may be contacted within 24–48 hours to confirm order details such as delivery address, product specifications, or any customization requests if applicable.

Orders are processed only after payment confirmation.

Shipping Timeline

Diqora Furniture offers free shipping across India.

Orders are typically processed and delivered within 10–15 business days from the date of order confirmation.

Please note that delivery timelines may vary slightly depending on:

  • Delivery location

  • Logistics partner schedules

  • Public holidays or unforeseen circumstances

Customers will receive a shipping confirmation and tracking details once the order has been dispatched.

Shipping Charges

We provide FREE shipping on all orders within India.

There are no additional shipping charges unless special delivery arrangements are requested by the customer.

Delivery Process

All orders are shipped through trusted third-party logistics partners to ensure safe and timely delivery.

Delivery is made to the address provided during checkout, so customers are requested to ensure that the information provided is accurate and complete.

Delivery Access Conditions

Customers are responsible for ensuring that the ordered furniture can be delivered into the premises without obstruction.

This includes confirming access through:

  • Doorways

  • Staircases

  • Elevators or lifts

  • Corridors and entry gates

Diqora Furniture will not be responsible for delays or delivery issues caused by restricted access at the delivery location.

Delivery Attempts

If delivery cannot be completed due to customer unavailability or incorrect address details, additional delivery attempts may be arranged. In such cases, additional logistics charges may apply.

Damaged Shipments

We take great care in packaging all products securely. However, if your order arrives damaged or defective, please notify us within 48 hours of delivery with clear photos or videos of the issue.

Our team will review the request and provide an appropriate resolution.

Customer Support

If you have any questions regarding shipping, delivery timelines, or order status, please contact us:

Diqora Furniture
Kharar, Punjab 140301
India

Email: xdiqora@gmail.com

We are committed to delivering your furniture safely and efficiently while maintaining the quality and service standards that define Diqora Furniture.